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Notice: To protect the safety of families and staff, only urgent appointments for those clients unsuited to virtual service are being held in-person. Families with non-urgent appointments are offered the choice of virtual care.

Service Coordination

Service Coordination

WHAT IS SERVICE COORDINATION?
Family Service Coordinators support families of children and youth with multiple and/or complex special needs. They are knowledgeable about services and funding resources that your family may benefit from. Family Service Coordinators help families understand what services they have, what services they may need and when services may change (due to child's age or eligibility). They provide advocacy for child/youth needs in education, health and the community.

WHO IS ELIGIBLE FOR SERVICE COORDINATION?
Family Service Coordinators may be referred to as your child’s Case Manager who encourage and support all services to work together as a team. They work with clients and their families living in Brantford/Brant County, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Referrals can be made by a Lansdowne team member or directly to Contact Brant through whom eligibility will be determined at 519-758-8228 or information@contactbrant.net

WHAT CAN I EXPECT?
Family Service Coordinators help families develop goals, learn advocacy skills, and ensure that a family’s needs and concerns are heard and respected. Family Service Coordinators can host and/or attend meetings, medical appointments, therapy sessions and assessments.

They help guide you through transitions and changes in school placements. Provide appropriate documentation through individual sessions or information clinics. Family Service Coordinators support the development of a coordinated service plan that ties goals and services together ensuring the unique needs of each family is documented and shared. The family service coordinator can remain involved for short or long term support.

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