The Lansdowne Client Handbook—Start Here Guide—is provided to all new clients by email as a PDF booklet, following completion of their intake interview with SmartStart Hub team.

These items outline important Lansdowne Children’s Centre policies and procedures that a client/family/caregiver should be familiar with when participating in services, programs and support activities.

When you start service with Lansdowne Children’s Centre your service provider will ask you to confirm your understanding of these key points of information.

If you have any questions please ask your service provider, or contact SmartStart Hub by phone toll-free at 1-800-454-7186 ext. 507 or local at 519-753-3153 ext 507.