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Start Here Guide, Starting Service With Lansdowne, Client Handbook | | Lansdowne Children's Centre Resource Library Start Here Guide, Starting Service With Lansdowne, Client Handbook The Lansdowne Client Handbook —Start Here Guide—is provided to all new clients by email as a PDF booklet, following completion of their intake interview with SmartStart Hub team. Open Start Here Guide Online, Translations Available These items outline important Lansdowne Children’s Centre policies and procedures that a client/family/caregiver should be familiar with when participating in services, programs and support activities. When you start service with Lansdowne Children’s Centre your service provider will ask you to confirm your understanding of these key points of information. If you have any questions please ask your service provider, or contact SmartStart Hub by phone toll-free at 1-800-454-7186 ext. 507 or local at 519-753-3153 ext 507. Download printable PDF handout/activity pages Start Here Guide, Starting Service With Lansdowne, Client Handbook no download available Download Keywords and search terms commonly associated with this resource include: onboarding, orientation, new client, family engagement, start

Questions or concerns about your child's readiness to begin kindergarten at school? This milestone guide invites you to check off the skills that your child is demonstrating on a consistent basis. If your child does not meet all the milestones for their age, we recommend that you complete a referral submission to SmartStart Hub at Lansdowne Children’s Centre to gain access to resources, assessment, services and supports. We can help your child to realize their optimal potential. Start Instructions Feedback 1) Concept 2) Physical 3) Health & Safety 4) Numbers 5) Language 6) Reading 7) Writing 8) Social Kindergarten Readiness Checklist, 36 - 72 months Do you have questions or concerns about your child's readiness for entry to school, ie. ready to start kindergarten? We can help. To begin, continue to the Instructions tab, or select the age that is closest to the age of your child. Kindergarten Readiness Checklist, 48 - 72 months Every child learns and develops in their own unique way. This kindergarten readiness checklist provides cognitive, physical and communication abilities that most children are demonstrating by the time they are ready for school entry (ie. starting kindergarten). Check off the abilities that your child is demonstrating on a consistent basis. If you have concerns about unchecked milestones. first consult the online resources provided for more information. The recommended streaming videos and printable activities will help you engage in play-based learning with your child. Often these universal strategies for skill development will help a child's progress. If you have multiple incomplete milestones, and especially if you have incomplete milestones from an earlier age group, please consider completing a referral with SmartStart Hub to access opportunities for assessment, support and therapy services. There is no cost to access SmartStart Hub resources, services and supports at Lansdowne Children's Centre. When you're done, please come back to this tab and let us know about your checklist experience. Your feedback helps us to improve. Thank you! How was your experience? Don’t love it Not great Good Really good Love it Where are you from? How old is your child? Submit Thank You! Your feedback has been submitted. What is Concept Development? Concept development is a problem solving ability that allows young children to construct their own understanding of concepts as they interact and work with materials, people, events, and ideas. Examples of an ability to work with concepts include: Completing puzzles, fitting shapes Building towers with blocks Sorting toys or books by size or colour Counting groups of similar items Drawing a character or scene from a book Following simple instructions like “Put the ball on the chair” and “ Get the pot from under the sink.” Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Referral Form, Online Access | SmartStart Hub Services Open Ready for Kindergarten - Video Playlist Open Early Years, Behaviour Tips - Video Playlist What is Physical Readiness? Physical readiness is a child's ability to control and use large and small muscles to perform actions. Children need physical skills to be successful in school and participate in a variety of play-based activities. Examples of an physical readiness include: Climbing and playing on playground equipment Dressing themself, closing buttons, snaps and zippers Using scissors to cut shapes from paper Using crayons, pencils or markers to draw lines and shapes Rolling, throwing and/or bouncing a ball Peddaling a tricycle or similar vehicle Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Referral Form, Online Access | SmartStart Hub Services Open Ready for Kindergarten - Video Playlist Open Early Years, Behaviour Tips - Video Playlist What is Health and Safety Readiness? Health and safety readiness includes a child's basic needs for health care, grooming, rest and nutrition. Examples of health and safety readiness include: Regular check-ups with a family doctor and up-to-date shots Regular teeth brushing and trips to the dentist Regular activity and exercise An established bed time and regular rest Healthy eating including fresh fruit and vegetables Understanding simple safety rules and signs, like traffic lights, stop signs, fire danger, poison danger) Understanding stranger danger Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Referral Form, Online Access | SmartStart Hub Services Open Ready for Kindergarten - Video Playlist Open Early Years, Behaviour Tips - Video Playlist What are Number Concepts? Number concepts include ability to perform classifying, ordering, counting, and time and space relationships. These are directly related to child’s ability to perform mathematical tasks throughout their school years and the rest of their lives. It is important to help young children feel confident in dealing with number tasks. Examples of number concept readiness include: Answering questions like, "how many forks do we need?" Comparing objects by size, and ordering largest to smallest Following a regular sequence of events, ex. Bedtime routine Comparing groups and identifying which is more and which is less Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months What are Language Abilities? The development of language abilities – listening, speaking, reading, writing – is critical to a child’s success throughout their school years and the rest of their lives. It is tied to everything children learn or do in school. Parents can support the development of language abilities by talking with and listening carefully to children as they share their ideas and experiences. Examples of language abillity readiness include: Answering open questions like, "How do feel?" or "What do you think?" Identifying and using words that rhyme Asking questions about concepts or instructions Expressing original ideas, ex. Sharing what they think would happen next in a story Alerting a caregiver to needs or dangers, Ex. "I need to use the bathroom" or "I feel sick" Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Referral Form, Online Access | SmartStart Hub Services Open Referral Form, Online Access | SmartStart Hub Services Open Referral Form, Online Access | SmartStart Hub Services Why Read With Your Child? A child's ability to read and comprehend information is an important skill that will impact their daily life. A caregiver can have a positive impact on a child's interest and ability to read by sharing early reading experiences. Reading a book with children is enjoyable and interesting. It is the most important way in which parents can help children learn to read and ideally would be a part of a daily routine. Reading also provides a shared expereience you can talk about together. "What did you think when?" or "What was your favourite part?" Examples of reading readiness include: Have a library card and be familiar with choosing books to read Demonstrate "pretend reading" turning pages and telling a story Point and read words in your environment, ex. Stop signs, Store names, Labels on food Sit quietly and listen to a story be read by someone else Follow along reading pointing to words as they are read Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months Ready to Write? To become a skilled, lifelong writer, a child needs encouragement and support as they begin the writing process. They’ll play at writing like they play at reading. Ask them to read what they’ve written. Children go through various stages of writing development. These stages include scribbling, drawing pictures and pretend writing. Examples of writing readiness include: Organize letters (ex. letter blocks, or magnets) to form words Scribbling/drawing letters on paper Tracing over letters/words/secntences on paper Writing their name Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months What is Social and Emotional readiness? Children need to be socially and emotionally ready to start school, and this includes knowing how to take turns, make compromises, approach familiar children, obey those in authority (principals, teachers, caregivers) and generally be nice to others. You can help a child to get ready for school by giving them the opportunity to interact as part of a group of children. Community opportunities include attending playgrounds, early on learning centres and the public library. Examples of social and emotional readiness include: Following the instructions/rules of an authority figure Use words to express feelings Be comfortable with trying new things Join others in a game, group activity Use words to solve disagreements, no violent acts Model the use of works such as please, thank you and excuse me Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 ... 12 Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months Open Checklist, Speech and Language Development, 0-36 months

Access community and online resources to support your infant/child/youth development and your family. Together we can help kids realize their potential. Resource Directory Lansdowne Children's Centre for child development online resource directory continues to grow as team members add recommended resources providing education and strategies for a variety of child development needs, and recommended connections with community support agencies. Filter options by type (print, video or website), or try the keyword search bar in the menu to locate resources for the topic you are looking for (ex. feeding, school, routines, advocacy, behaviour, childcare). Filter items by Type Print Video Website 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 14 Referral Form, Online Access | SmartStart Hub Services Start Here Guide, Starting Service With Lansdowne, Client Handbook Checklist, Early Years Development 0-48 months Compliments and Concerns, Process and Policy Checklist, Kindergarten Readiness Guidelines For Clients and Families Regarding Exclusion Due To Illness Checklist, Speech and Language Development, 0-36 months Health & Safety and Service Delivery Load More

Questions or concerns about your child's developing physical or communication abilities? This milestone guide invites you to check off the skills that your child is demonstrating on a consistent basis. If your child does not meet all the milestones for their age, we recommend that you complete a referral submission to SmartStart Hub at Lansdowne Children’s Centre to gain access to resources, assessment, services and supports. We can help your child to realize their optimal potential. Start Instructions Feedback 3 months 6 months 9 months 12 months 15 months 18 months 24 months 36 months 48 months Early Years Development Checklist, 0 - 48 months Do you have questions or concerns about your child's physical or communication abilities? We can help To begin, continue to the Instructions tab, or select the age that is closest to the age of your child. By 6 months old my child can: String vowels together when babbling Start sitting up unsupported Roll over in both directions (front-back, back-front) Reach for toys with both hands and mouths Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 ... 5 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant Early Years Development Checklist, 0 - 48 months Every child learns and develops in their own unique way. This early years development checklist provides physical and communication development milestones that most children are demonstrating in each age group. Check off the abilities that your child is demonstrating on a consistent basis. If you have concerns about unchecked milestones. first consult the online resources provided for more information. The recommended streaming videos and printable activities will help you enage in play-based learning with your child. Often these universal strategies for skill development will help a child's progress. If you have multiple incomplete milestones, and especially if you have incomplete milestones from an earlier age group, please consider completing a referral with SmartStart Hub to access opportunities for assessment, support and therapy services. There is no cost to access SmartStart Hub resources, services and supports at Lansdowne Children's Centre. By 9 months old my child can: play peek a boo stand holding onto something or someone make sounds like “mamama” “dadada” “bababa” copy sounds and gestures of others transfer objects one hand to another crawl or move around in some way Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 ... 6 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 12 months old my child can: use gestures like shaking head ”no” or waving “bye” start to play with/use things functionally (like a spoon) pull themselves up to stand, walk holding on to furniture join in back and forth conversation by making noises or gestures try to copy (say) words/sounds back to you after you say them Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 ... 8 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 18 months old my child can: walk on their own without support use at least 20 single words that you can understand play simple pretend, such as feeding a doll Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 ... 10 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 24 months (2 years) old my child can: copy others, imitating sounds and gestures uses 2-3 word phrases to label pictures stack blocks or rings self-feed using cup, spoon and fork Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 ... 11 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 36 months ( 3 years) old my child can: copy lines or circles with a crayon follow 2 or 3 step directions speak in clear sentences jump with 2 feet off the ground tell stories, sequences of events Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 ... 11 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant When you're done, please come back to this tab and let us know about your checklist experience. Your feedback helps us to improve. Thank you! How was your experience? Don’t love it Not great Good Really good Love it Where are you from? How old is your child? Submit Thank You! Your feedback has been submitted. By 3 months old my child can: Hold their head steady Coos, smiles and recognizes familiar people Turn their head in both directions towards sounds Follow people or objects with their eyes Recommended Resources 1 2 3 4 1 ... 1 2 3 4 ... 4 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 48 months (4 years) old my child can: take turns in play with a friend answer simple questions use the toilet independently Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 ... 11 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant By 15 months old my child can: point to show something interesting to others walk with minimal support say 3-5 words (other than “mama” and “dada”) understand and follow simple commands turn pages of a book Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 ... 10 Open Referral Form, Online Access | SmartStart Hub Services Open Ontario Autism Program (OAP) / Access OAP Open EarlyON Programs, Brantford-Brant

Questions or concerns about your child's developing communication abilities? This milestone guide invites you to check off the skills that your child is demonstrating on a consistent basis. If your child does not meet all the milestones for their age, we recommend that you complete a referral submission to SmartStart Hub at Lansdowne Children’s Centre to gain access to resources, assessment, services and supports. We can help your child to realize their optimal potential. Start Instructions Feedback 6 months 9 months 12 months 18 months 24 months 30 months 36 months Speech & Language Development Checklist, 0 - 36 months Do you have questions or concerns about your child's communication abilities? We can help To begin, continue to the Instructions tab, or select the age that is closest to the age of your child. By 6 months old my child can: Turn towards sounds Watch your face when you talk Smile and laugh in response to your smiles and laughs Make different cries for different needs, e.g. tired, hungry Make different noises, e.g. coo, gurgle Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 ... 5 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Why Interaction Matters - Part 1 Speech & Language Development Checklist, 0 - 36 months Every child learns and develops in their own unique way. This communication checklist provides development milestones that most children are demonstrating in each age group. Check off the abilities that your child is demonstrating on a consistent basis. If you have concerns about unchecked milestones. first consult the online resources provided for more information. The recommended streaming videos and printable activities will help you enage in play-based learning with your child. Often these universal strategies for skill development will help a child's progress. If you have multiple incomplete milestones, and especially if you have incomplete milestones from an earlier age group, please consider completing a referral with SmartStart Hub to access opportunities for assessment, support and therapy services. There is no cost to access SmartStart Hub resources, services and supports at Lansdowne Children's Centre. By 9 months old my child can: Respond to his/her name Understand “no” Get what they want by sound and gesture, e.g. reaching to be picked up Play social games like ‘peek-a-boo’ Babble and repeat sound, e.g. “babababa” Enjoy being around people Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 ... 5 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Why Interaction Matters - Part 1 By 12 months old my child can: Follow simple directions, e.g. sit down Use at least three words Babble using lots of different sounds Shake head for “no” Draw your attention to an object by using gestures or sound and looking at you, e.g. looks up to the sky and points to a bird and then looks back at you Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 ... 6 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Games to Help your Child with Autism Communicate By 18 months old my child can: Point to several body parts Use at least 20 words Make at least 4 different consonant sounds – b, n, d, g, w, h Respond to yes/no and “wh” questions, e.g. “Do you want a drink?”, “Where’s the truck?” Start to put two words together, e.g. “Mommy bye bye” Understand simple directions, e.g. “put your hat on“ or “go get the doll” Understand concepts like “in” or “off” Engage in pretend play, e.g. giving a doll a drink Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 ... 7 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Games to Help your Child with Autism Communicate By 24 months old my child can: Use at least 100 words Consistently put two or more words together, e.g. “bubble go up” Use at least two pronouns, e.g. “mine”, “you” Be understood 50% of the time by unfamiliar people Follow two-step directions, e.g. “go get your car and put in the toy box” Enjoy playing with other children and start to imitate them Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 ... 7 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Games to Help your Child with Autism Communicate By 30 months old my child can: Say their name Consistently use 3-4 words in a sentence Use more than 350 different words Use some adult grammar, e.g. “two dogs”, “baby’s crying” Use action words (eat, jump) and pronouns (you, mine) Produce 2-3 syllable words, e.g. ba-na-na Understand concepts such as big/little, and prepositions such as in, off, under Have complex play sequences, e.g. put blocks in a truck, drive it, then dump them Take short turns with other children Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 ... 7 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Games to Help your Child with Autism Communicate By 36 months old my child can: Use sentence of 4-6 words with adult-like grammar Be understood 75% of the time by everyone Follow long, complex directions Ask “wh” questions eg “what”, “where” Use descriptive words like colour and size Use “in” and “on” when asked “where” questions Recommended Resources 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 ... 7 Open Referral Form, Online Access | SmartStart Hub Services Open What Role Do Parents Play in Early Language Intervention? Open Games to Help your Child with Autism Communicate When you're done, please come back to this tab and let us know about your checklist experience. Your feedback helps us to improve. Thank you! How was your experience? Don’t love it Not great Good Really good Love it Where are you from? How old is your child? Submit Thank You! Your feedback has been submitted.

Access peer mentoring, education and social events with Lansdowne Family Engagement services. Join the Family Advisory Council (FAC) and help plan, implement and review events and activities, as well as advocate for Lansdowne client families. Lansdowne Children's Centre for child development Family Engagement services Available to all families of Lansdowne infant, child and youth clients. Access peer mentoring, education and social events with Lansdowne Family Engagement services. Join the Family Advisory Council (FAC) and help plan, implement and review events and activities, as well as advocate for Lansdowne client families. All Services Index Connect with us Resource Directory Event Calendar EMAIL A QUESTION click on an image to learn more 1 2 3 1 ... 1 2 3 ... 3 Family Centred Guiding Principles Family Engagement Coordinator Family Advisory Council (FAC) Featured Resources Resource Directory Lansdowne service providers have recommended online resources that provided education and strategies for a variety of child development needs, as well as connections with community support agencies. Visit the Resources Directory for the full compliment of available print, video and website resources available to all families, caregivers and educators. 1 2 3 4 5 1 ... 1 2 3 4 5 ... 5 Referral Form, Online Access | SmartStart Hub Services Checklist, Early Years Development 0-48 months What Role Do Parents Play in Early Language Intervention? Checklist, Speech and Language Development, 0-36 months Language Building, Fun Activities for Kids Checklist, Kindergarten Readiness Load More Upcoming Events Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Register Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Register Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Event Details Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Event Details Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Register Multiple Dates Children's Holiday Party, Block Party presented by Rotary Club of Brantford Sun, Dec 07 Lansdowne Brantford Experience a holiday season Block Party at Lansdowne Children's Centre in Brantford. Sign up to visit the Centre for photos with Santa and more holiday fun with mini bricks and all sorts of blocks! Scroll down to pick your preferred time. Register Load More What is Family Engagement? You are the expert on your chi ld... Family engagement recognizes that families are essential to the successful outcome of their children’s plan of care and ensures that caregivers are welcome partners in the planning and delivery of Lansdowne Children’s Centre services and programs. Lansdowne Children’s Centre for child development is committed to creating more opportunities for families to partner with service providers and each other, to contribute their perspective, advice, passion and talent, and share the knowledge that comes from their lived experience. We need to enhance programs already in place and establish a broad range of family supports to help inspire and empower families meet the day-to-day challenges they face. HOW YOU CAN GET INVOLVED... Join the Family Engagement Facebook Group Apply to the Family Advisory Committee Register for an upcoming event

Lansdowne Children's Centre has a rich history in Brantford and the surrounding area. As the Grand Erie region's SmartStart Hub, Lansdowne connects families with top quality services, supports and resources, for children and youth with special needs, and their families. Lansdowne Children's Centre for child development Public Accountability Lansdowne Children’s Centre is governed by a volunteer board of directors. Services and Programs Board of Directors Strategic Plan 2023+ Service Delivery Inclusion, Diversity, Equity and Accessibility (IDEA) At Lansdowne Children’s Centre, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents a significant part of not only our culture but our reputation and achievements as well. Policy Ref A 2-a-060 View More Board Code of Ethics Recognizing its legal and ethical responsibility for the direction and operations of Lansdowne Children’s Centre, the Board of Directors will keep the following uppermost in all its decision making: the health and well being of children and their families; the delivery of high-quality services; and the welfare of staff. Policy Ref B 3-020 View More Expense Authorization No expenditure shall be authorized unless the Board of Directors has approved the purchase, either through the budgeting process or through specific requests that have received the approval of the Board. All employees shall obtain appropriate authorization for any expenditure of Lansdowne Children’s Centre funds. Policy Ref A 5-b-10 View More Capital Procurement Policy No expenditure shall be authorized unless the Board of Directors has approved the purchase, either through the budgeting process or through committee designated authority. All employees shall obtain appropriate authorization for any expenditure of Lansdowne Children’s Centre funds Policy Ref A 5-b-115 View More Our Mission Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs. Our Vision Working together to realize optimal potential for infants, children and youth. Our Values At Lansdowne Children's Centre we value Respect, Inclusion, Diversity, Empowerment, and Safety (RIDES). We are committed to safety, accessibility and accountable teamwork. Lansdowne vision statement Working together to realize optimal potential for infants, children and youth. Lansdowne mission statement Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs. Lansdowne value statement Respect, Inclusion, Diversity, Empowerment and Safety. (RIDES) Lansdowne strategies A culture of excellence; State of the art environment; Innovation to enhance service; Tell our story. a culture of excellence state of art environment innovation to enhance service tell our story staff and client engagement help shape or implementation planning Strategic Plan update June 2023 - Presented by Rob Simmons, Long-Range Planning Committee Chair & Past Board Chair our process

The Lansdowne Children's Centre Board of Directors governs the Centre operations, providing oversight to the pursuit of the organization's Mission and Vision, guided by the Values. Board of Directors Board Portal Login Event Calendar News Blog Service Guide Resources Work With Us About Us Centre Board Contact Us We need you. Join The Board. APPLY Growing with you... The Lansdowne Children's Centre and Foundation Annual Report is available to read and download online. Past annual reports are also available, located below the roster of the Lansdowne Children's Centre Board of Directors. 2023+ Strategic Plan Overview 2024-25 Annual Report PDF 2024-25 Annual Report Online Ashley Veldkamp Board Chair, President, Chair of Long Range Planning Committee More Info Justin Wareham Board Treasurer, Chair Finance/Personnel Committee [F&P] More Info Holly Clark Board Member More Info Kathy Straus Board Member More Info Vincent Vilaca Board Member More Info Lloyd St Amand Board Past Chair More Info Anne Noyes Board Secretary More Info Jamie Toner Board Member More Info Rick Rozak Board Member, Chair of the Professional Advisory Committee More Info Will Bucholtz Board Member More Info Mike Gatopoulos Board 1st Vice President, Chair of Prof. Adv., and Capital Steering Comm. More Info Dr. Benjamin Klein, Ex Officio Medical Director, Lansdowne Children's Centre More Info Jason Lickers Board Member More Info Skylar DaBreo Board Member More Info Jennifer Steffler Board 2nd Vice President More Info Rita-Marie Hadley, Ex Officio Executive Director, Lansdowne Children's Centre More Info Joe Persia Board Member More Info Vicky Smith Board Member, Chair Diversity Equity & Inclusion SubCommittee More Info Annual Report Archives 2023-24 Annual Report PDF 2022-23 Annual Report PDF (7 Mb) 2021-22 Annual Report PDF (6 Mb) 2023-24 Annual Report Online 2022-23 Annual Report Online 2021-22 Annual Report Online Learn more about our Lansdowne Mission, Vision and Values. Who We Are Our Strategic Plan What is a board's purpose? The Lansdowne Children's Centre Board of Directors governs the Centre operations, providing oversight to the pursuit of the organization's Mission and Vision, guided by the Values. • The mission is our statement of what the organization does and its intended purpose. Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs • The vision is our goal for the outcomes achieved when the Centre successfully carries out its mission. Working together to realize optimal potential for infants, children and youth • The values are the philosophies that guide our decision-making. Lansdowne Children's Centre values Respect, Inclusion, Diversity, Empowerment & Safety (RIDES) More About Our Board Who are the current board members and committee members? As of November 2023 BOARD OF DIRECTORS 1. President , Ashley Veldkamp 2. 1st V. P. , Mike Gatopoulos 3. 2nd V. P. , Jennifer Steffler 4. Treasurer, Justin Wareham 5. Secretary, Anne Noyes 6. Past President, Lloyd St. Amand 7. Holly Clark 8. Kathy Straus 9. Jamie Toner 10. Jason Lickers 11. Joe Persia 12. Rick Rozak 13. Vicky Smith 14. Vincent Villaca 15. Will Bucholtz Dr. Benjamin Klein, Medical Director Ex Officio Rita-Marie Hadley, Executive Director Ex Officio Professional Advisory Committee [PAC] Mike Gatopoulos, Chair** Jamie Toner* Vice Chair Patricia Gonzalez* Casidy Guzar* Dr. Ben Klein Anne Noyes Joe Persia Rick Rozak Vicky Smith** Rita Stratford* Kathy Strauss Vincent Villaca Jacqueline Willson* Tamie Aubin* Sarah Consoli * Governance Committee Rick Rozak, Chair Vicky Smith, Vice-Chair Mike Gatopoulos Lloyd St. Amand Ashley Veldkamp Long Range Planning Committee Ashley Veldkamp, Chair Will Bucholtz John Bradford* Mike Gatopoulos Lloyd St. Amand Tamie Aubin * Sarah Consoli * Cindy Rock* Lorraine DeJong * Diversity Equity & Inclusion SubCommittee Vicky Smith, Chair Patricia Gonzalez* Jason Lickers Joe Persia Sarah Consoli* Alissa Shuker* Finance/Personnel Committee [F&P] Justin Wareham, Chair Skylar Turkiewicz, Vice Chair Will Bucholtz Holly Clark Mike Gatopoulos Jason Lickers Lloyd St. Amand Jennifer Steffler Sarah Consoli * Cindy Rock * Capital Steering Committee [CSC] Mike Gatopoulos, Co-Chair Holly Clark, Co- Chair John Bradford* Will Bucholtz Mike DeBruyn* Marc Lazenby* Jason Lickers Scott Lyons* Dee Perera* Lloyd St. Amand Justin Wareham Jacqueline Willson* Cindy Rock* * Non-Director Committee Member ** liaisons to Quality Mgt. Council ***Also Committee chairs Italics =staff E.D. RM Hadley is Ex-Officio member of all bodies updated June 2025 What are the roles and responsibilities of Board members? an excerpt from the Board Manual, Policy B1-100, Role of Committees and Directors Board Committees provide a forum for broad discussion of issues in order to develop recommendations for board action. The Board is the final decision-making body. Standing Committees of the Board are: • Finance/Personnel Committee [which serves as the Audit Committee] • Professional Advisory Committee • Governance Committee • Long Range Planning Committee • Executive Committee Directors: As stewards of Lansdowne Children’s Centre, Directors are responsible to perform the duties of the Board stipulated by Centre bylaws. Selected to bring individual expertise and a collective skills mix established by the Nominating Committee , Directors have a primary responsibility for the best interests of Lansdowne, representing the children and youth and their families. A Director’s ethical obligation is to support the Mission, Vision and Values in pursuing the strategic direction of the Centre. In addition to personally signing a Code of Ethics and consenting to background checks, Directors collectively ensure adherence to legal standards stipulated by the Corporations Act, and to ethical norms by establishing policies and adherence to Centre by-laws and Letters Patent. What are the guidelines for Board member duties and responsibilities? an excerpt from the Board Manual, Policy B3-20, Board Code of Ethics Recognizing its legal and ethical responsibility for the direction and operations of Lansdowne Children’s Centre, the Board of Directors will keep the following uppermost in all its decision making: a) the health and well being of children and their families; b) the delivery of high-quality services; and c) the welfare of staff. 1.0 Ethical Duties and Obligations 1.1 Directors will exercise reasonable care (care that an ordinarily prudent person would exercise in a like position and under similar circumstances) when making decisions as stewards of Lansdowne Children’s Centre. 1.2 Directors will be faithful to Lansdowne’s mission and will not act in a way that is inconsistent with the agency’s central goals. 1.3 Directors will protect the confidentiality of all information acquired in their role as a Board member. 1.4 Directors will avoid conflict of interest (a conflict of interest arises when a director has a personal interest in the result of a decision made by the Board of Directors). Directors will consider the interests of Lansdowne first, and will not use information obtained as a director for personal gain. Directors with a financial conflict of interest will not participate in discussions or vote on matters that affect decisions made by the Board of Directors. 1.5 A Director with a conflict of interest will be responsible for declaring such conflict. 1.6 Directors will present consolidated support for decisions made by the Board of Directors, so as to demonstrate the integrity of the Board. 2.0 Primary Organizational Responsibilities 2.1 The Board of Directors will be responsible for the creation of the mission and purpose of Lansdowne Children’s Centre and review them periodically for accuracy and validity. Each Director will understand the mission and support it. 2.2 The Board of Directors selects and supports the Executive Director through regular performance reviews. The Board of Directors will ensure that the Executive Director has the moral and professional support needed to further the goals of Lansdowne Children’s Centre. 2.3 As stewards of Lansdowne Children’s Centre, the Board of Directors will actively participate with staff in an overall planning process to assist in implementing the agency’s goals. 2.4 One of the Board of Directors foremost responsibilities is to ensure adequate resources for Lansdowne Children’s Centre to fulfill its mission. 2.5 The Board of Directors review and approve Lansdowne’s annual budgets and ensure that proper financial controls are in place. 2.6 The Board of Directors will ensure that programs are consistent with Lansdowne’s mission and monitor their effectiveness. 2.7 As the primary link to the community, the Board of Directors must clearly articulate Lansdowne’s mission, accomplishments and goals to the public, and garner support from relevant members of the community. 2.8 The Board of Directors is ultimately responsible for ensuring adherence to legal standards and ethical norms. The Board of Directors will establish pertinent policies and adhere to the provisions of Lansdowne’s Bylaws and Letters Patent. 2.9 The Board of Directors will articulate and make known its needs in terms of its members’ experience and skill to ensure a balanced Board composition. The Board of Directors will help orient new Directors to their responsibilities and to Lansdowne’s history, needs and challenges. The Board of Directors will evaluate its performance and identify and act on areas of improvement needed to fulfill its responsibilities. Who holds Board members accountable? How is their performance evaluated? an excerpt from the Board Manual, Policy B3-40, Board Evaluation In order to monitor the effectiveness of the collective operations of the Board of Directors, a Board Evaluation will be completed annually. The Board Evaluation will be comprised of the following to also evaluate performance of individual board members and of the President: 1. All members of the Board of Directors will complete the Board Effectiveness Evaluation Survey in June of each year except when accreditation is completed in that year. 2. To cultivate a sense of group and individual responsibility for effective Board functioning, the Board will support assessment of Directors’ “fiduciary duty”, namely the Director’s active concerted effort beyond meeting attendance, to be knowledgeable and prepared to provide informed advice and make informed decisions. Individual performance will be assessed by provision of attendance reports and self-monitoring tools to compare activity and discipline to policies in the Board Manual. All Directors except the President will also annually conduct self-assessment by using the Individual Board Member Self-Evaluation Form and offer feedback on colleagues by completing the Self-Evaluation Form for each of their colleagues, as submitted to the President; the President will consolidate results and share them with each Director to support identification of actions to enhance their work 3. President Performance is assessed by the President completing a Self-Assessment annually as well as each Board member completing a President Assessment to be submitted to the Vice-President. The 1st Vice-President consolidates the President Assessments and shares results with the President to support the President to identify actions to enhance their work. 4. A survey of each Board member’s linkages in the community: all Board members will be asked to outline other volunteer or service clubs that they are members of. The above information is presented at the October Meeting of the Board of Directors. This information provides a basis for developing Board development goals for the upcoming planning year. Within the accreditation cycle, governance functioning self-assessment tools will be completed by each member of the Board. How does the Board evaluate the performance of the Executive Director? an excerpt from the Board Manual, Policy B4-60, Executive Director: Performance Appraisal and Salary Review The Chair and two other members of the Board shall conduct in the first year of the Executive Director’s employment a performance appraisal at six (6) months and at twelve (12) months. Thereafter, performance appraisals will be conducted on or about the anniversary of the Executive Director’s commencement date, in accordance with the Centre’s policies for performance appraisals. How does a Board member get started? Each Board member upon acceptance of their position will complete a Onboarding Process. This process includes an Orientation Manual, that includes materials to help a new Board member get more familiar with items including Lansdowne operations, policies, procedures, history and strategic planning. New Board member onboarding also includes instruction on how to gain access to shared board resources using a private website portal. Where can I view the Lansdowne Strategic Plan? The four strategies of the Lansdowne Children's Centre multi-year Strategic Plan are: Culture of Excellence Strengthen workplace culture so it attracts and retains the very best and right fit employees and volunteers State of Art Environment Having the best possible space to provide our changing services in all our locations as well as the other resources needed to support our work Innovation to Enhance Service Engage needed tools and solutions to improve quality, safety and efficiencies. Tell Our Story Clarify, magnify and celebrate our story for greater understanding of what Lansdowne does and its significance Download our 2023 Staregic Plan overview PDF for more information, as shared at our June 2023 Annual General Meeting Lansdowne Strategic Plan 2023 overview .pdf Download PDF • 416KB Where can I view the Lansdowne Communications Plan? The most recent Communications Plan for Lansdowne Children's Centre includes Strategies and desired Outcomes targeting four audiences: Clients and Families Employees Media Stakeholders View the full PDF document here. Lansdowne Communications Plan_2023-2024 final-print .pdf Download PDF • 290KB Join the Lansdowne Board Seats on the Lansdowne Children’s Centre board are currently filled, but we are always excited to connect with enthusiastic community members with diverse skills, backgrounds and perspectives interested in participating on our Board of Directors. Those with experience in the areas of governance and fee-for-service programming are especially invited to inquire. Board Member Application Form For more information please contact us by email at info@lansdownecc.com

Service delivery expectations, Virtual care, Guidelines for Clients and Families Regarding Exclusion Due to Illness, Centre Closure Days, Health and Wellness, client rights, privacy Lansdowne Children's Centre service delivery Services and Programs Board of Directors Strategic Plan 2023+ How We Provide Service and Supports Lansdowne Children's Centre team members are guided by the principles of Family Centered Practice which means we treat families with dignity and respect, sensitive to your unique needs and choices in making decisions. This also means sharing information sensitively and providing service that takes into account family goals. We work to offer services flexibly, using formal and informal supports to build on family strengths. Through mutual trust, respect, open communication and finding solutions together we can best reach family goals. - Rita-Marie Hadley, Executive Director Client Orientation: Beginning your journey with Lansdowne Family Engagement After completing an intake interview with SmartStart Hub, new clients are provided a welcome email and digital copy of our Client Handbook—Start Here Guide. The content of your client handbook is available on our website as web pages that can be translated into alternative languages using Google Translate tools. The client handbook includes important information about client safety and privacy. New clients are also introduced to Lansdowne Family Engagement services , and have immediate access to attend events and access the resource library. Virtual/Remote Care At Lansdowne While many of our services are provided in person, Virtual Care service delivery is one option of getting services provided by Lansdowne Children’s Centre. Virtual Care Encounters (VCE) are sessions where service providers, clients, and/or families are not in the same place. At Lansdowne, we use Zoom, which meets healthcare privacy regulations. Children/youth/family and their service provider(s) can see and speak with each other while in different places. For client sessions, it is the expectation a family member will be with the child/youth during sessions. Just like face-to-face sessions, video VCE creates a safe and positive therapeutic experience for your child/youth, and activities are planned that are engaging, and that address your child/youth’s needs. VCE is also an alternate option for family sessions/meetings. Talk with your service provider about the best service option(s) for your children/youth/family . Do you need help with access to technology? Ask you service provider about our Tech-Sharing program. You may be eligible to borrow a device from Lansdowne Children's Centre. Centre Closure Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels (Facebook and Instagram, @LansdowneChildrens), and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brant sites are closed, radio stations Lite 92.1 FM and CKPC AM 1380 will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Health and Safety at Lansdowne Lansdowne Children's Centre is committed to a safe and healthy workplace for all employees, clients and visitors. In addition to complying with all applicable Federal, Provincial and Municipal legislation with respect to health and safety, Lansdowne has developed policies and procedures with the intent of minimizing the risk of injury to all individuals. For further information about our Health and Safety program, please contact: Sarah Consoli, Human Resources Director (519) 753-3154 ext. 242 sconsoli@lansdownecc.com For further information about WHMIS regulations please visit: WHMIS regulations Lansdowne Health and Safety Policy PDF (<1MB) Guide to Ontario Health and Safety Act PDF (<1MB) Centre Closure and Remote Service Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the automated greeting message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brantford-Brant sites are closed, radio station 92.1 LiteFM will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Client Satisfaction and MPOC Survey Annually, Lansdowne Children's Centre provides opportunity for clients to share their feedback as part of a survey client satisfaction survey effort. Client responses help inform governors and leaders about quality of service and impact of the strategic plan. The results of the survey are shared online, and included in the annual report. The MPOC—Measure of Processes of Care—survey is a tool used to assess how family-centered health services are for children. It's a self-report measure where parents/caregivers rate their experiences with healthcare providers and services. Compliments and Concerns Process Lansdowne Children's Centre values all feedback. We welcome any compliments and encourage you to please share your positive experiences with us and the team members involved. If you have any concerns, we encourage you to first discuss your concern with the involved team member. If you are not fully satisfied, or are uncomfortable discussing this with the team member, or wish further discussion, please bring your concern to the attention of the staff members’ Supervisor. Learn more, Compliments and Concerns Policy Learn more, Family Advisory Council (FAC)

Registration and event calendar for workshops and social events hosted by Autism Brant, autism services at Lansdowne Children's Centre (Brantford). Welcome to Autism Services at Lansdowne Children's Centre in Brantford Welcome to the Autism Brant event calendar. Click on RSVP to learn more about the event and start your registration. Looking for an event? You can use keywords in the search bar to find it. Event List View November 2025 Today Mon Tue Wed Thu Fri Sat Sun 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 5:00 p.m. Autism Services Girl's Night Out ages 12-17 +1 more 28 11:00 a.m. Autism Services Circle Time Group +1 more 29 30 1 2 3 4 5:00 p.m. Autism Services Bricks and Building Club ages 8-12 +1 more 5 11:00 a.m. Autism Services Circle Time Group +1 more 6 7 Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268 or ext. 327, or by email at autism@lansdownecc.com

Get involved with Lansdowne by attending Centre, Foundation and Community events #ForTheKids. Education, Socials, Support and Fundraising opportunities. Lansdowne Event Calendar November 2025 Today Mon Tue Wed Thu Fri Sat Sun 27 5:00 p.m. Teen Social Group ages 14-17 Autism Services +1 more 28 6:00 p.m. Caregiver Event - Craft Night +1 more 29 30 5:00 p.m. Autism Services Girl's Night Out ages 12-17 +1 more 31 11:00 a.m. Autism Services Circle Time Group +1 more 1 2 3 4 5:00 p.m. Autism Services Bricks and Building Club ages 8-12 +1 more 5 8:00 p.m. Understanding Challenging Behaviour Live Webinar +1 more 6 7 11:00 a.m. Autism Services Circle Time Group +1 more 8 9 10 11 12 13 14 11:00 a.m. Autism Services Circle Time Group +1 more 15 10:00 a.m. Holiday Market - Magic of Giving +1 more 16 17 5:00 p.m. Teen Social Group ages 14-17 Autism Services +1 more 18 19 5:00 p.m. Autism Services Video Game Night ages 10-14 +1 more 20 21 11:00 a.m. Autism Services Circle Time Group +1 more +2 more 22 10:00 a.m. Geeky Gifts Market, by Brantford ComicCon +1 more 23 24 25 26 27 5:00 p.m. Autism Services Girl's Night Out ages 12-17 +1 more 28 11:00 a.m. Autism Services Circle Time Group +1 more 29 30 1 2 3 10:00 a.m. Golden Giveback, at Coffer+Hutch Brantford, with Minty Gold & Silver +1 more 4 5:00 p.m. Autism Services Bricks and Building Club ages 8-12 +1 more 5 11:00 a.m. Autism Services Circle Time Group +1 more 6 7 9:00 a.m. Children's Holiday Party, Block Party presented by Rotary Club of Brantford +11 more +12 more List View

Registration and event calendar for workshops and social events hosted by Autism Brant, autism services at Lansdowne Children's Centre (Brantford). Welcome to Autism Services at Lansdowne Children's Centre in Brantford Welcome to the Autism Brant event calendar. Click on RSVP to learn more about the event and start your registration. Looking for an event? You can use keywords in the search bar to find it. Calendar View Autism Services Practice Playdates - Interest list Fri, Sep 19 Brantford Children ages 6-8 with an Autism Diagnosis, who are just beginning to show interest in their peers are paired with a peer of similar skills and offered 1:1 support in advancing basic social skills. 8 weekly sessions Let us know if this is a group your child would benefit from ! Program schedule TBD RSVP Conversation Club (Ages 12-17)- Interest list Fri, Oct 10 Brantford ABA coaching on conversation skills Ideal participants show an interest in interacting with peers, but may struggle with selecting appropriate topics for conversation or don't understand conversation rules. Let us know if this is a group your child would benefit you child. Program schedule TBD. RSVP Multiple Dates Autism Services Girl's Night Out ages 12-17 Thu, Nov 27 Lansdowne Brantford Girls Night Out is a relaxed, safe and supervised social experience offered monthly, 5:00 pm-7:00 pm. Past activities have included ceramics, shopping and bowling We will alternate between free activities at Lansdowne and outings in the community which may have a cost associated. RSVP Load More Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268 or ext. 327, or by email at autism@lansdownecc.com