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Privacy Policy Privacy Plan – Personal Health Information Protection Act 2004 As an organization working with personal health records, Lansdowne Children’s Centre is accountable to comply with all relevant legislation, including the Personal Health Information Protection Act (PHIPA), 2004. In accordance with PHIPA Lansdowne Children's Centre has developed a Privacy Plan in order to make sure that all clients/ families are being treated in a consistent manner. 1. Information Practices Lansdowne Children's Centre shall have in place information practices that comply with the requirements of the PHIPA and its regulations. 2. Written Public Statement Lansdowne Children's Centre shall make available to the public a written statement that: a) provides a general description of our information practices b) describes how to contact our Information Officer c) describes how a client/family of Lansdowne Children's Centre may obtain access to or request correction of their record of personal health information d) describes how a client/family of Lansdowne Children’s Centre may withhold or withdraw consent e) describes how to make a complaint to Lansdowne Children's Centre and to the Commissioner under the Act 3. Collection, Use and Disclosure of Personal Health Information Lansdowne Children's Centre shall post and make available information describing the purposes of Lansdowne’s collection, use and disclosure of personal health information as permitted by law. 4. Contact Person Lansdowne Children's Centre shall designate a contact person to perform the functions as set out in the Act. At Lansdowne this contact person shall be named the Information Officer. 5. Functions of the Information Officer The Information Officer of Lansdowne Children's Centre shall make sure that employees and all other agents of Lansdowne Children's Centre are appropriately informed of their duties under the Act. 6. Privacy Committee The Management Team shall be designated as the Privacy Committee. 7. Functions of the Privacy Committee The Privacy Committee shall be responsible to provide oversight of the privacy practices of Lansdowne Children’s Centre. 8. Security Lansdowne Children's Centre shall take reasonable steps to make sure personal health information in its custody or control is protected against theft, loss and unauthorized use or disclosure and to make sure that the records containing the information are protected against unauthorized copying, modification or disposal. 9. Handling of Records Lansdowne Children's Centre shall make sure that the records of personal health information that it has in its custody or under its control are retained, transferred and disposed of in a secure manner and in accordance with the prescribed requirements, if any. Lansdowne Children's Centre Information Practices – Commitment to Your Privacy Lansdowne Children’s Centre knows it is important to protect personal information. We collect personal health information about clients from clients/parents/guardians. The personal health information that we collect may include, for example, client name, date of birth, address, health history, records of visits to Lansdowne and the care that was given during those visits. At times we gather personal health information about clients from other places, if we have been given client/parent/guardian consent to do so or if the law permits. Personal health information will be held within an electronic system. We limit collection of information to what is required to provide care to our clients. Uses and Disclosures of Personal Health Information We use and share personal health information to: • assess, treat and care for clients and families safely and efficiently while giving high quality service • allow us to efficiently advise of treatment options and follow-up on treatment and care • communicate with other providers involved in care • plan, administer and manage our internal operations including booking, confirming and scheduling appointments, completing statistics • conduct risk management activities • conduct quality improvement activities, such as sending satisfaction surveys • teach and demonstrate on an anonymous basis • comply with legal and regulatory requirements • comply generally with the law Your Choices Clients/ parents/legal guardians may get and/or ask for correction of their personal health records, or withhold or withdraw their consent for some of the above uses and disclosures, by getting in touch with us and we will explain what the result of that decision might mean, and the way it will be done . Please note legal exceptions apply. Information may be accessed by regulatory authorities under the terms of the Regulated Health Professions Act (RHPA) for the purposes of the various colleges of employees here at Lansdowne fulfilling their mandate under the RHPA, and for the defense of a legal issue. When Lansdowne gets special requests, such as a request from a new source, we will get in touch with you for permission to release information. We may also advise you if such a release is appropriate. Important Information • We take steps to protect your personal health information from theft, loss and unauthorized access, copying, changes, use, disclosure and disposal • We conduct audits and complete investigations to monitor and manage our privacy compliance • We take steps to ensure that everyone who performs services for us protect client privacy and only use personal health information for the purposes for which clients have given consent • We comply with provincial privacy legislation by having a Privacy Plan that is available upon request How to Contact Us Lansdowne’s Information Officer/Contact Person is Jennifer Huxley. For more information about our privacy protection practices, or to raise a concern you have with our practices, contact us at: Lansdowne Children’s Centre 39 Mount Pleasant Street, Brantford, ON N3T 1S7 Telephone: 519-753-3153 | Fax: 519-753-5927 Website: http://lansdownecentre.ca | Email: info@lansdownecc.com You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have violated your rights. The Commissioner can be reached at: Information and Privacy Commissioner/Ontario 2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8 Telephone: 416-326-3333 or 1-800-387-0073 (within Ontario) Fax: 416-325-9195 | TTY: 416-325-7539 Website: www.ipc.on.ca | Email: info@ipc.on.ca Privacy and Consent Guide for Families What Families Need to Know About Information Sharing In order to develop a care plan and provide your child and family with the services that best meet your needs, staff at Lansdowne Children’s Centre will ask for information about your child and family. With Your Consent This Information is Shared • By only those professionals and organizations serving your child and family • Through verbal and written communication, and in an electronic record The electronic record lets Lansdowne Children’s Centre staff working with your child and family view and write down information about your child in a secure and confidential manner. It also means that you don’t have to repeat information as often and lets your team build on past progress and experience. Community partners included in your consent are listed on the “Consent for Information Sharing and Collection of Personal Information” form. You can say if you do not want to share certain information or if you do not want to share with certain people. Your Child’s Electronic Record is Secure and Protected This web-based shared electronic record uses the same technology that is used for online banking. In order for members of your child’s team to use your child’s electronic record, they must: • Be authorized by Lansdowne to access your child’s password-protected record • Attend training on the electronic record and related privacy policies and guidelines • Sign a confidentiality agreement Type of Information Shared Typically, the following information may be collected and stored within the electronic record and shared with the professionals working with your child and family: • Contact and Demographic information • Birth and Developmental History • Interview and Assessment information • Relevant reports such as Diagnostic, School and Transition reports • Care Plans • Assessment Reports • Progress Notes Your consent will be documented in the shared electronic record. Please help us to keep information accurate and up-to-date. Tell your team of any changes. Your Right to Privacy Privacy legislation protects your right to: • Consent to how your information will be used and shared. In order for your consent to be valid, you must be given enough information for your consent to be knowledgeable. We encourage you to ask any questions you need to so that you understand how staff will use and protect your information. • Staff will talk with other Lansdowne staff on your team in order to provide service and treatment. This is implied when you are referred to Lansdowne. You may withhold this consent by telling us if anyone should be excluded. • Withhold or withdraw consent for information sharing, except in specific circumstances where disclosure is legally required under the Child, Youth & Family Services Act or ordered by a court. • Provide consent in verbal or written form. • Ask to access to your child’s electronic record and the information in it. • Ask that a correction be made to the record. Our Commitment to Your Privacy • All Lansdowne staff are required by law to protect the information you share in strict confidence. We must make sure that you understand why certain information is being shared, who it is being shared with, and get your agreement for information sharing before any confidential information is used or shared. • Lansdowne staff will only collect the information we need to do our jobs. • If you do not consent to share confidential information your wishes will be respected, except when that places someone at increased risk of significant harm. Everyone has a ‘duty to report’ under the Child, Youth and Family Services Act. • If a limitation is placed on consent for information sharing, it cannot restrict recording of personal/health information that is required by law or established professional standards. • Lansdowne staff will make sure that information shared is as accurate and current as possible. • Lansdowne will give you access to the information contained in the electronic record, upon request. • Lansdowne will comply with relevant privacy legislation. This includes having a Privacy Plan that is available upon request. How to Provide Consent for Information Sharing You can provide consent to a service provider working with your child. Your consent will be noted in the electronic record. The “Consent for Information Sharing and Collection of Personal Information” form is a guide for providing this consent. For further information about the collection, use or sharing of personal information, or to discuss any concerns you may have, please contact Jennifer Huxley, Information Officer, Lansdowne Children’s Centre at 519-753-3153 or email info@lansdownecc.com If you have a concern about how your information has been handled, you may call the Information and Privacy Commissioner /Ontario at 1-800-387-0073 or www.ipc.on.ca

Welcome to Lansdowne Children's Centre. Connect with Family Engagement services and events, and explore free resources available to all client families. Start Here Guide: Caregiver Corner and Family Engagement at Lansdowne As a Lansdowne client caregiver/family you have immediate access to online resources, our resource lending library and free caregiver events offered by Family Engagement services. Caregiver events provide an opportunity for client families to connect, share stories and feel supported by peers who share your challenges and understand your emotions. Where can I learn more about Family Engagement events? Caregiver Corner bulletin boards at Lansdowne sites Visit the Family Engagement page on the website Visit the Event calendar on the Lansdowne website Read the Lansdowne Link e-Newsletter, shared monthly by email Return Next

Representing the thousands of children, youth and families who access the critical supports and services offered by Lansdowne Children's Centre in Brantford, Simcoe, Dunnville and Caledonia, the annual CMR Ambassador is leader in spirit and fundraising. Lansdowne Charity Motorcycle Ride EVENT DETAILS REGISTRATION SPONSORSHIP AMBASSADORS CONTACT US Lexa, Autumn and Alexis are inviting You to Ride #ForThe Kids Meet Lexa Lexa MacMartin was born with Trisomy 21(Down Syndrome). With this diagnosis has come many trials over the years. Lexa has had two open heart surgeries both with difficult recoveries. She has Global Developmental delay and receives support for most day-to-day activities. Through all of this we have been helped by the wonderful people at Lansdowne Children's Centre. From only a few weeks old, they provided occupational therapists to help her eat and drink safely, and physical therapists to help her strengthen her low muscle tone. Throughout the years they have done so much more including now speech therapy, and even collaborating with her school to recommend special equipment to help Alexa have an excellent and accommodating school experience. As parents, we also have benefited from the resources at Lansdowne, including the Family Support Network. This has help tremendously with finding similar families and to connect with the community at Lansdowne. We are thrilled to be part of the 20th Motorcycle Ride and to help support Lansdowne which has been an integral part of our journey. We know how vital the support of a place like Lansdowne Children's Centre is to families just like ours. - MacMartin Family Meet Autumn & Alexis Autumn McDermott is teen who has been going to Lansdowne since she was just a baby. She started her experience with physiotherapy, and then started work with the speech team and occupational therapists. Autumn has taken part in recreation programs and has appreciated the support of the child and youth workers. Her goal is to raise awareness for children and parents to know where they can get help with their disabilities and their child's disabilities. Alexis McDermott is a teen who startred with Lansdowne Children's Centre at the age of 2 years. She started with speech therapy and later took part in physiotherapy and ocuupational therapy. Like her sister Autumn, Alexis has enjoyed recreation programs at Lansdowne and has appreciated having the child and youth workers. Alexi would like to raise awareness of Lansdowne Children's Centre because she wants to help people with wheelchairs, autism and ADHD. - Amanda McDermott WHY WE RIDE... #FORTHE KIDS Funds raised with the Lansdowne Charity Motorcycle Ride and Motorcycle Raffle Draw support critical programs at Lansdowne Children's Centre that help our community's children and youth with special needs. With your generous support: You have helped youth discover their independence and learn life skills; You have helped a child's family gain access to mobility equipment; You have helped a child with special needs make friends at a camp experience in the community.

Welcome to Lansdowne Children's Centre. Greetings from the Executive Director, Rita-Marie Hadley, to all new client families and caregivers. Start Here Guide: Welcome to Lansdowne Children's Centre Lansdowne Children's Centre is a highly accredited children's treatment centre (CTC) and SmartStart Hub, connecting caregivers with resources, services and supports for infants, children, and youth with physical, communication, and/or developmental needs, and their families. Lansdowne Children's Centre serves the region of Grand Erie, including Brantford, Brant, Haldimand and Norfolk Counties, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Return Next Rita-Marie Hadley, Executive Director Programs and Services Overview Lansdowne Children's Centre programs and services include: Autism Services Early Integration Program (EIP) Infant & Child Development (ICDP) Speech and Language Therapy Physiotherapy (PT) Occupational Therapy (OT) Social Worker Child & Youth Workers Support Workers Respite Care Kids Country Inn Alternate Care ASD Respite Care In-home Respite Care Special Services at Home Recreation programs: Every Kid Counts (EKC) Camp and Recreation (CARE) Therapeutic Recreation (TR) Our Mission Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs. Our Vision Working together to realize optimal potential for infants, children and youth. Our Values Respect, Inclusion, Diversity, Empowerment and Safety Our Board of Directors and Strategic Plan Overview Family Centred Guiding Principles Family-Centred Guiding Principles Family support principles are belief statements about how supports and resources ought to be made available to parents/families involved in early childhood intervention, parenting support and family resource programs and which specify how staff should interact and treat families. Children, youth and their families (herein referred to as families) are treated with dignity and respect at all times. Staff are sensitive, knowledgeable and responsive to the unique needs of families, including but not limited to cultural, ethnic and socio‐economic diversities. Family choice and decision‐making are incorporated at all levels of participation in all Lansdowne programs. Information necessary for families to make informed choices is shared in a sensitive, individualized and objective manner. Service provision is informed by family‐identified desires, priorities and preferences. Staff work with families to provide supports, resources and services in a flexible and responsive manner. Informal and formal community supports and resources are considered for achieving family outcomes. Services focus on family strengths, assets and interests as the foundation for building capacities and enhancing family functioning. Staff‐family relationships are characterized by partnerships and collaboration based on- mutual trust, respect, open communication and problem solving. Contact information Email Reception: info@lansdownecc.com Email SmartStart Hub: referrals@lansdownecc.com Website: www.lansdownecentre.ca Social Media: @LansdowneChildrens Phone: 519-753-3153 (local) OR 1-800-454-7186 (toll free) Fax: 519-753-5927 Return Next

Why Interaction Matters - Part 2 | Speech | Lansdowne Children's Centre Resource Library Why Interaction Matters - Part 2 The 1st video in this series , talked about the importance of early interactions and how they can be the biggest factor in shaping a child’s language learning. This video takes this a step further and shows you Hanen interaction strategies in action. Before-and after videos make it easy to see the difference these strategies can make in helping your interactions bloom into beautiful conversations – where the real learning takes place! Presented by The Hanen Centre. Download printable PDF handout/activity pages Why Interaction Matters - Part 2 no download available Download Keywords and search terms commonly associated with this resource include: Speech, Language, Communication, Parents, Communication

De dwa da dehs nye>s Aboriginal Health Centre | | Lansdowne Children's Centre Resource Library De dwa da dehs nye>s Aboriginal Health Centre Download printable PDF handout/activity pages De dwa da dehs nye>s Aboriginal Health Centre no download available Download Keywords and search terms commonly associated with this resource include:

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. Reinforcement: Building Stronger Behaviours Autism Services Brant This presentation works to demystify what is reinforcement, and empower caregivers with strategies to use one of the strongest principles in behaviour analysis to support a child's learning and make a positive impact one their day to day life. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Childcare Financial Assisstance, Brantford-Brant | | Lansdowne Children's Centre Resource Library Childcare Financial Assisstance, Brantford-Brant Download printable PDF handout/activity pages Childcare Financial Assisstance, Brantford-Brant no download available Download Keywords and search terms commonly associated with this resource include:

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River INFANT & CHILD SUPPORTS All Services Index INFANT & CHILD SUPPORTS Early Integration Program (EIP) When educators, resource consultants, and childcare support workers unite with a shared vision, the result is more than just a classroom — it becomes a vibrant, inclusive world where every child feels safe, seen, and inspired to learn through play. Supporting inclusion in early learning environments FOR EDUCATORS CLICK HERE to open a short video series (10-min) to learn more about the roles of Resource Consultants and Childcare Support Workers What is a Resource Consultant? Resource consultants are specialists in child development and inclusion. Their primary role is to partner with educators to identify barriers to participation and develop strategies that support all children— especially those with additional or diverse needs, or developmental delays, including children with exceptionalities. Resource consultants: observe classroom dynamics, facilitate team discussions, and offer guidance on best practices. Resource Consultants help educators identify how to adapt environments and better support inclusion. These innovations help to integrate children with additional needs into Early Learning settings by offering appropriate strategies and tools to meet each child's unique needs and strengths, to increase a child’s participation in early learning environments. Resource consultants provide developmental screening, assisting in identification of developmental concerns, and providing recommendations for appropriate interventions or referrals. Resource consultants provide training and coaching for educators, professional development, on topics like behavior management, inclusive practices, and child development. Educators are then armed with knowledge and skills they can implement in their early learning environment and share with their client families. Resource consultants collaborate and partner with client families to identify children’s areas of strength and emerging skills requiring intervention and connect them with local services and support. Resource consultants also collaborate with other Lansdowne service providers and other professionals to create cohesive support plans for children. The Role of Childcare Support Workers Childcare Support Workers, or enhanced staff as they are sometimes called, are additional educators to help support programs/classrooms to implement recommendations and strategies developed in collaboration with the Resource Consultant. Childcare support workers work directly with educators to support inclusive practices—whether that means adapting activities, assisting with transitions, or helping children engage meaningfully with their peers and environment. A childcare support worker is considered for a classroom or program when Resource Consultant recommendations, strategies, resources and accommodations have been used in the environment, and needs for support continue. Examples include: · safety concerns · risk of harm to self or others · Elopement · ongoing health concerns requiring significant attention of an educator · or physical needs that require educators to physically place a child to explore the classroom Eligibility Start Referral Children birth - 12 years of age with a developmental concern and or delay are eligible for the program. Referrals can be made directly to Lansdowne Children’s Centre by parents, or community workers. Goals, Skills and Keywords Inclusion, accessibility, participation, assessment, childcare, child development, strategies, recommendations, support worker, resource consultant Expectations The Resource Consultant assists by taking a case management role, helping your family navigate through services as well as transitioning your child to school to ensure everyone is working together to meet the needs of the child. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Kids need to grow, and so do we. To improve service access and equity, and better serve the booming population in our region, Lansdowne Children's Centre is pursuing approvals to build a new children's treatment centre facility in Brantford. #ForTheKids Event Calendar News Blog Service Guide Resources Work With Us About Us Centre Board Contact Us THANK YOU! We appreciate your support to bring a new Lansdowne Children's Centre building to our community. What's next? We have local and regional support, and now it is up to our provincial leaders to make Lansdowne Children's Centre a priority. You can help our case by following Lansdowne on Facebook and Instagram and by subscribing to our community newsletter the Lansdowne Link. Each of these communication channels helps us to demonstrate the support of our community, provide you with updates on our efforts, and provide you with resources to support child development in our region. Lansdowne is dedicated to improving our wait lists for assessment and services, and will continue to provide additional resources online and in our community to support the thousands of children and families seeking help. Lansdowne Children's Centre board member Mike Gatopolous is a parent of a child who attends Lansdowne. Mike has become an active advocate for centre operations growth, sharing the meaningful impact that Lansdowne services, resources and supports provided his family. Seen here attending a January 2023 meeting of Brant County council. The analysis in 2020 reported that the current Lansdowne space-needs are nearly triple the amount of space available in our 57-year old building. Children are Paying the Price and Can’t Keep Waiting: • Children in our community have had vital procedures delayed, suffered learning losses, and experienced devastating impacts on their physical and mental development. • These problems will continue to get worse without expansion. The challenges Lansdowne children face will only compound as they age and become more difficult to address. Everyday Matters in the Life of a Child: • Only one in three kids in Ontario receive services within the clinical standard, with the majority waiting almost three years to access services. • At Lansdowne Children's Centre in Brantford that ratio is only one in four kids. • Families are falling further behind and wait lists are longer than they have ever been. • Long wait times and limited resources are not new barriers to timely care, but these barriers have increased significantly since the pandemic began. It’s Time to Champion Children’s Healthcare: • By acting quickly, we can stop children from suffering and start their healing. • Children deserve a strong system of care that provides the care they need, when they need it, and where they need it. Invest in their future. To learn how, CLICK HERE

Intensive ABA therapy is available for children with Autism Spectrum Disorder (ASD) diagnosis, from birth to 12 years. Treatment is primarily provided at a 1:1 - child to therapist- ratio, with daily opportunities for interaction and play with peers. Children are taught essential skills and the management of challenging behaviours, working across several developmental domains... Welcome to Autism Services at Lansdowne Children's Centre in Brantford Fee-For Service ABA Intensive Autism Services Brant at Lansdowne Children's Centre is your: Eligible provider for Evidence-Based Services Eligible provider for Ontario Autism Program (OAP) Local provider for Ministry-Funded Foundational Family Services Fee-for-service programs at Lansdowne Children's Centre start at $185/hour. as of May 1, 2025 APPLY TODAY Program fees are inclusive of the in-program time, indirect supervision by a Board Certified Behaviour Analyst (BCBA), report writing and prep-work that occurs before and after each program appointment. Available for children and youth ages Birth to 12 years What is Intensive ABA therapy? Intensive ABA therapy treatment is 6+ hours and/or a minimum of 3 scheduled appointments per week. Treatment is primarily provided at a 1:1 - child to therapist - ratio, with daily opportunities for interaction and play with peers. Children will be taught essential skills and the management of challenging behaviours, working across several developmental domains, including: Language Communication Play Social interactions Personal hygiene Toileting School-readiness Who is eligible? Intensive ABA therapy is available for children/youth, age birth to 12 years , with an Autism Spectrum Disorder (ASD) diagnosis. A screening process will be applied to confirm eligibility for this program, including registration with the Ontario Autism Program (OAP). What can I expect? Individualized assessment will determine specific goals for your child before treatment begins. There will be an emphasis upon parent involvement and training within this intervention. Therapy will be provided at Lansdowne Children’s Centre in Brantford. Intensive ABA therapy is a commitment of 6+ hours per week. For further information you can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com or you can complete an Online Referral, CLICK HERE 5_edited 4_edited IMG_1267_edited 5_edited 1/10

Toys and How They Support Skill Development and Reaching Your Child's Goals | Speech, EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Toys and How They Support Skill Development and Reaching Your Child's Goals This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. Learn about toys you can purchase or make at home to stimulate learning, and skill building with your child. Toys are a valuable teaching too. They help children learn, explore, share and create. They also offer ways for children to interact with their peers and others while learning a variety of life skills. Download printable PDF handout/activity pages Toys and How They Support Skill Development and Reaching Your Child's Goals no download available Download Keywords and search terms commonly associated with this resource include: #Toys #Skills #Learning #Play