Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Advisory Council (FAC) The Family Advisory Council’s role is to advocate for client and family centered care at Lansdowne Children Centre. The F.A.C. will advise and make recommendations in order to promote quality programs and services within the Centre. Engaging families to help improve the quality of service with ongoing communication, collaboration and partnership between families and Lansdowne Children’s Centre. Responsibilities: • Provide valuable input from a family perspective as they relate to LCC programs and services. • Enhance positive staff - client relations • To assist in identifying the needs and priorities of clients/families through team work with the LCC staff • Actively assist to implement change • Assist with the development and access to information, support and educational resources which help our clients/families Eligibility Apply to Join Membership: The Council will consist of a minimum of 6 members including a)Parent/family representatives* b)Family Engagement Coordinator – a LCC staff member *Family representatives will consider diversity in gender, age, diagnosis and geography to enable a broad representation of background and experiences. Recruitment: •Members will be recruited annually via Lansdowne Children’s Centre’s social media channels •Prospective new members will complete an application form •The Family Engagement Coordinator will select candidates upon form completion Qualifications: •Have a general understanding of the broad range of clients and families we serve •Respects differing opinions to be inclusive to the full diversity of family experiences; socio-economic status, language, race, color, religion and identity. •Works collaboratively with staff, clients and families •Maintain a sense of humor, a sense of vision and a positive attitude •Maintain respect for privacy and confidentiality •Available to attend at least 75% of the quarterly meetings via in person and/or zoom •Members will sign a volunteer form, a privacy and confidentiality form and obtain a Vulnerable Persons Check to participate •Immunization: In order to encourage participation of family members across our catchment region of Grand Erie (including Brantford, Counties of Brant, Haldimand and Norfolk, Six Nations of the Grand River, and Mississaugas of the Credit First Nations) the Family Advisory Council (FAC) will meet using a hybrid (in-person & virtual) model. Participants attending in-person must provide record of receiving at least two COVID-19 vaccines.” Virtual attendance will be supported without disclosure of vaccination. Goals, Skills and Keywords Expectations Logistics: •The FAC will meet 4- 6 time a year during September to June •The Family Engagement Coordinator will make agendas, take minutes and provide support during meetings •Communications ( agendas and minutes) will be emailed to members on a regular basis •The groups will communicate primarily through emails between meetings as needed •Lansdowne is committed to supporting member’s ability to attend meetings, providing support as needed to remove barriers to participation. •The term of office for the Family Advisory Council shall be two years with an opportunity to extend membership. Roles: Chair •Call and chair meetings •Develop meeting agenda with Family Engagement Coordinator •Review meeting minutes •Facilitate open communication, discussions and participation during meetings Decision Making: •The group will aim for consensus in decision making whenever possible. Where there is no consensus a majority will be accepted. •All voting members will have a vote •A minimum of 50 per cent of members must be present for a vote to be taken •The Family Engagement Coordinator will not vote unless a tie is needed to broken • Reporting Relationship: : The Family Engagement Coordinator will function as the liaison between the Council and staff. The Family Advisory Council exchanges information with the Centre through the Family Engagement Coordinator as the group’s representative. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River - Other Region of Ontario FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Centred Guiding Principles Family support principles are belief statements about how supports and resources ought to be made available to parents/families involved in early childhood intervention, parenting support and family resource programs and which specify how staff should interact with and treat families. 1. Children, youth and their families (herein referred to as families) are treated with dignity and respect at all times. 2. Staff are sensitive, knowledgeable and responsive to the unique needs of families, including but not limited to cultural, ethnic and socio-economic diversities. 3. Family choice and decision making are incorporated at all levels of participation in all Lansdowne Children’s Centre programs. 4. Information necessary for families to make informed choices is shared in a sensitive, individualized and objective manner. 5. Service provision is informed by family-identified desires, priorities and preferences. 6. Staff work with families to provide supports, resources and services in a flexible and responsive manner. 7. Informal and formal community supports and resources are considered for achieving family outcomes. 8. Services focus on family strengths, assets and interests as the foundation for building capacities and enhancing family functioning. 9. Staff-family relationships are characterized by partnerships and collaboration based on mutual trust, respect, open communication and problem solving. adapted from: Dunst, C.J. (2004). TrAAAveling the TransCanada Highway: mapping the Adoption, Application and Adherence to Family Support Principles. Perspectives 1(1) , 41-48. Eligibility Download PDF Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County AUTISM SERVICES All Services Index AUTISM SERVICES Entry to School The Entry to School program was introduced as a bridge to kindergarten for children diagnosed with Autism Spectrum Disorder (ASD). Families registered with OAP are selected and invited by the government agency to participate in the program, hosted by Autism Services at Lansdowne Children's Centre in Brantford. Eligibility Start Referral 1) Registered with the Ontario Autism Program (OAP) 2) Receive an invitation letter from the OAP/Provincial Ministry is required. After receiving your letter please call SmartStart Hub at 519.753.3153 x507 to connect with Autism Services. 2) Child is has not yet enrolled in school and is under the age for grade one. Goals, Skills and Keywords Expectations Participants begin on their own, meeting the classroom as a lone individual free to explore as they interact with adults. When they return for group play, they are one of four in the classroom, with groups alternating days. As the program progresses the groups come together to form a group of eight. The classes are supported by multiple team members, specialists in early childhood education, behaviour, communication, motor skills, and speech and language. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River AUTISM SERVICES, RESPITE All Services Index AUTISM SERVICES, RESPITE Respite Services, Autism Spectrum Diagnosis (ASD) Autism Spectrum Disorder (ASD) Respite is a family support service at Lansdowne Children's Centre that provides temporary caregiver relief from the demands involved in caring for your child/youth with Autism Spectrum Disorder (ASD). Eligibility Start Referral Children/youth birth to 18 years of age with a confirmed Autism Spectrum Disorder (ASD) diagnosis Children/youth living in Brantford and Brant County with their parent or legal guardian. Goals, Skills and Keywords Expectations Families who are eligible for this program will be prioritized for service based on a variety of considerations. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River/Other Region of Ontario SMARTSTART HUB All Services Index SMARTSTART HUB Referrals, Intake Services, SmartStart Hub Anyone with a concern about their child's development can contact SmartStart Hub to start the referral process. No diagnosis or doctor referral is required. Lansdowne Children's Centre is a one-stop solution for connecting with resources, services and supports for communication, developmental and physical concerns. Eligibility Start Referral Children/youth 0-19 years of age Goals, Skills and Keywords Expectations The onlinfe referral form collects your details and informs our conversation about your referral. Referral forms are securely, electronically submitted to Intake Services. If Lansdowne does not provide a needed service, our staff will inform you of the appropriate community agency for the service. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River LIFESPAN SUPPORT SERVICES All Services Index LIFESPAN SUPPORT SERVICES Child and Youth Worker (CYW) A Child and Youth Worker provides supportive counselling to those who are coping with the implications of a diagnosis/special need. This professionally trained worker can support children, adolescents and their families, individually and in groups. Eligibility Start Referral Children and youth clients receiving services from Lansdowne Children's Centre and their families, are eligible for Child and Youth Worker Services. Goals, Skills and Keywords Expectations A Child and Youth Worker can provide supportive counselling to help with: Adjustment to illness & disability Managing client stress and developing healthy coping strategies Building social skills Behaviour strategies and support for parents and caregivers Building confidence and self-advocacy skills Planning decisions and emotional needs when transitioning to adult services Sibling support needs Education and support can be provided for a variety of topics on a needs basis. Workshop topics may include: Internet safety Community safety & independence Bullying and self-esteem. Sibling support needs Youth transition You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Engagement Coordinator Meet Lauren O'Neill, Lansdowne Children's Centre Interim Family Engagement Coordinator (FEC) Email: loneill@lansdownecc.com Call: 519-753-3153 x217 Available Monday to Friday, 9:00 a.m. - 3:00 p.m. Click here to learn more about Lauren The Lansdowne Family Engagement Coordinator is a person dedicated to ensuring that the 5 Areas of Family Engagement are being met by Lansdowne Children’s Centre. The Family Engagement Coordinator works closely with staff and families to provide education, support and networking opportunities. Eligibility Email Lauren The Family Engagement Coordinator (FEC) is a resource for any Lansdowne client family who has questions or peer-support needs. Goals, Skills and Keywords Family Engagement, Peer to Peer Family Support, Mentorship, Connecting with Resources, Networking, Education, Advocacy Expectations The Family Engagement Coordinator (FEC) is available by email and phone, and can offer to meet in-person to discuss your questions and/or needs for support. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River RESPITE SERVICES All Services Index RESPITE SERVICES Alternate Care The Alternate Care Program (ACP) is a family-based model of respite. Care providers are screened and trained to provide relief either in their home, the family’s home or in the community. It is a safe and nurturing place for your child to spend time while providing a much needed break for the caregivers. The Alternate Care Program is licensed under the Ministry of Children Community and Social Services and administered by Lansdowne Children’s Centre.Your child will have an enjoyable time with another family while you are taking care of yourself. Eligibility Start Referral Children/youth birth to 18 years of age with a diagnosis of developmental delay. Goals, Skills and Keywords Expectations Initially the Alternate Care Supervisor will meet with you to obtain more information about your child’s individual needs and your respite requirements. Options for ACP providers will be discussed. Service initiation could begin sooner if you know of an individual or family that could provide support. Once you have been matched with an ACP Provider you will meet together with the ACP Supervisor. The specific days of respite are arranged between you and the ACP Provider. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River LIFESPAN SUPPORT SERVICES All Services Index LIFESPAN SUPPORT SERVICES Family Service Coordinator (FSC) Family Service Coordinators support families of children and youth with multiple and/or complex special needs. They are knowledgeable about services and funding resources that your family may benefit from. Family Service Coordinators help families understand what services they have, what services they may need and when services may change (due to child's age or eligibility). They provide advocacy for child/youth needs in education, health and the community. Eligibility Start Referral Family Service Coordinators may be referred to as your child’s "Case Manager," who encourage and support all services to work together as a team. They work with clients and their families living in Brantford, Brant County, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Goals, Skills and Keywords Expectations Family Service Coordinators help families develop goals, learn advocacy skills, and ensure that a family’s needs and concerns are heard and respected. Family Service Coordinators can host and/or attend meetings, medical appointments, therapy sessions and assessments. Family Service Coordinators: Help guide you through transitions and changes in school placements. Provide appropriate documentation through individual sessions or information clinics. Support the development of a coordinated service plan that ties goals and services together ensuring the unique needs of each family is documented and shared. Can remain involved for short or long term support. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River - Other Region of Ontario AUTISM SERVICES All Services Index AUTISM SERVICES Starting Autism Services, First Steps Our 4-Step guide will help walk you through getting started with Autism Services supports. You are welcome at any time to reach out to our Autism Services Family Support Worker at 519-753-3153 ext. 268 for personal assistance with registration, questions about Ontario Autism Program, one time funding and childhood budgets, and community supports. Eligibility Start Referral Anyone who has questions about Autism Spectrum Disorder and Autism Services Goals, Skills and Keywords Expectations Our 4-step guide asks four important questions and also provides recommended resources: #1 Is your child newly diagnosed? #2 Are you eligible for the Ontario Autism Program (OAP)? #3 Are you registered for the Ontario Autism Program? #4 Are you registered with Lansdowne Autism Services? You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Lansdowne Event Calendar Eligibility Open Calendar Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River - Other Region of Ontario SPEECH THERAPY, INFANT & CHILD SUPPORTS All Services Index SPEECH THERAPY, INFANT & CHILD SUPPORTS Checklist, Speech & Language Development 0 - 36 months Eligibility Start Referral Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers