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Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Fundraising and Volunteering Eligibility Get Involved Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Service delivery expectations, Virtual care, Guidelines for Clients and Families Regarding Exclusion Due to Illness, Centre Closure Days, Health and Wellness, client rights, privacy Lansdowne Children's Centre service delivery Services and Programs Board of Directors Strategic Plan 2023+ How We Provide Service and Supports Lansdowne Children's Centre team members are guided by the principles of Family Centered Practice which means we treat families with dignity and respect, sensitive to your unique needs and choices in making decisions. This also means sharing information sensitively and providing service that takes into account family goals. We work to offer services flexibly, using formal and informal supports to build on family strengths. Through mutual trust, respect, open communication and finding solutions together we can best reach family goals. - Rita-Marie Hadley, Chief Executive Officer Client Orientation: Beginning your journey with Lansdowne Family Engagement After completing an intake interview with SmartStart Hub, new clients are provided a welcome email and digital copy of our Client Handbook—Start Here Guide. The content of your client handbook is available on our website as web pages that can be translated into alternative languages using Google Translate tools. The client handbook includes important information about client safety and privacy. New clients are also introduced to Lansdowne Family Engagement services , and have immediate access to attend events and access the resource library. Virtual/Remote Care At Lansdowne While many of our services are provided in person, Virtual Care service delivery is one option of getting services provided by Lansdowne Children’s Centre. Virtual Care Encounters (VCE) are sessions where service providers, clients, and/or families are not in the same place. At Lansdowne, we use Zoom, which meets healthcare privacy regulations. Children/youth/family and their service provider(s) can see and speak with each other while in different places. For client sessions, it is the expectation a family member will be with the child/youth during sessions. Just like face-to-face sessions, video VCE creates a safe and positive therapeutic experience for your child/youth, and activities are planned that are engaging, and that address your child/youth’s needs. VCE is also an alternate option for family sessions/meetings. Talk with your service provider about the best service option(s) for your children/youth/family . Do you need help with access to technology? Ask you service provider about our Tech-Sharing program. You may be eligible to borrow a device from Lansdowne Children's Centre. Centre Closure Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels (Facebook and Instagram, @LansdowneChildrens), and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brant sites are closed, radio stations Lite 92.1 FM and CKPC AM 1380 will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Health and Safety at Lansdowne Lansdowne Children's Centre is committed to a safe and healthy workplace for all employees, clients and visitors. In addition to complying with all applicable Federal, Provincial and Municipal legislation with respect to health and safety, Lansdowne has developed policies and procedures with the intent of minimizing the risk of injury to all individuals. For further information about our Health and Safety program, please contact: Sarah Consoli, Human Resources Director (519) 753-3154 ext. 242 sconsoli@lansdownecc.com For further information about WHMIS regulations please visit: WHMIS regulations Lansdowne Health and Safety Policy PDF (<1MB) Guide to Ontario Health and Safety Act PDF (<1MB) Centre Closure and Remote Service Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the automated greeting message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brantford-Brant sites are closed, radio station 92.1 LiteFM will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Client Satisfaction and MPOC Survey Annually, Lansdowne Children's Centre provides opportunity for clients to share their feedback as part of a survey client satisfaction survey effort. Client responses help inform governors and leaders about quality of service and impact of the strategic plan. The results of the survey are shared online, and included in the annual report. The MPOC—Measure of Processes of Care—survey is a tool used to assess how family-centered health services are for children. It's a self-report measure where parents/caregivers rate their experiences with healthcare providers and services. Compliments and Concerns Process Lansdowne Children's Centre values all feedback. We welcome any compliments and encourage you to please share your positive experiences with us and the team members involved. If you have any concerns, we encourage you to first discuss your concern with the involved team member. If you are not fully satisfied, or are uncomfortable discussing this with the team member, or wish further discussion, please bring your concern to the attention of the staff members’ Supervisor. Learn more, Compliments and Concerns Policy Learn more, Family Advisory Council (FAC)

Elopement Strategies with Kids | Kindergarten | Lansdowne Children's Centre Resource Library Elopement Strategies with Kids This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. In this virtual workshop you can learn about what Elopement is and why it happens ; Sensory, Escape and Attention strategies; and tips for preventing elopement. Download printable PDF handout/activity pages Elopement Strategies with Kids no download available Download Keywords and search terms commonly associated with this resource include: #Anxiety #Behaviour #Social

Become a member of the Lansdowne Children's Centre website and gain access to additional resources kept inside a password-protected portal. Providing resources for families, staff, team members and board members. Lansdowne Website Member Portals Access to portal-based resources is restricted on a per-user basis. To log in, click on a portal link below. If you believe you should have access to portal resources and cannot login, please email our website customer care team, click here . TEAM PORTAL TEAM PORTAL Specialty resources and communications intended for Lansdowne Children's Centre staff members. BOARD PORTAL CENTRE BOARD Specialty resources and communications intended for members of the Lansdowne Centre Board of Directors. SUW PORTAL SUPPORT WORKERS Specialty resources and communications intended for Lansdowne Children's Centre Support Workers. SupPortal: Our Programs

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River RECREATION SERVICES All Services Index RECREATION SERVICES Every Kid Counts (EKC) The Every Kid Counts (EKC) program provides children and youth with special needs an equal opportunity to participate in local, community-operated recreational programs of their choice. LEARN MORE ABOUT THE EKC PROGRAM - CLICK HERE - for EKC FAQ, for more details about program eligibility, operation and availability to Lansdowne clients Each child/youth is matched with a Support Worker who provides both hands-on and programming support to the child, family and recreation staff. Recreation Services provide opportunities designed to assist and encourage children and youth clients to take advantage of individual or group activities directed towards promoting physical, cultural, and/or social development. These activities allow clients to explore their interests, exercise their skill sets and pursue personal development. Eligibility Start Referral Children and youth between the ages of 4 and 18, who reside in Brant County and have a developmental delay and/or a physical disability. Goals, Skills and Keywords Expectations After the referral is received, you will be contacted by the Every Kid Counts Co-ordinator do discuss program options. A skilled support worker will be matched with your child/youth. The support worker will attend the community recreation program you have chosen with your child/youth. It is the caregiver’s (your) responsibility to transport their (your) child/youth to and from the activity as well as pay for the cost of the activity. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River RESPITE SERVICES All Services Index RESPITE SERVICES Kids Country Inn Kids Country Inn (KCI) is licensed by the Ministry Of Children, Community, and Social Services to provide out-of-home weekend respite. It is a fun-filled respite program located at Brantwood Abilities Centre in Brantford. This picturesque location offers an environment that supports the special needs of the children/youth, including a heated therapy pool, Snoezelen mutli-sensory environment room, and accessible grounds to explore. Lansdowne provides quality care in a home-like environment. Staffing consists of a complement of Nurses and well-trained Support Workers. Children and youth are well taken care of so that families can re-energize and rest. Eligibility Start Referral Children/youth 0-18 years of age; Children/youth who are: Medically fragile, and/or Technologically dependent (uses a medical device on a consistent basis to maintain the function of daily living) ie. Catheterization, enteral tube feeding, suctioning and oxygen; or Physically disabled with multiple special needs, as defined by a physician Reside in Brantford or Brant County in their family home. Goals, Skills and Keywords Expectations Once your child is deemed eligible they can expect to attend KCI approximately 4 weekends per year. The respite weekend runs from Friday at 6 pm to Sunday at 3:30 pm. Day respite is also an option for those not quite ready to sleep away from home. A parent-directed Care Plan is created for each child. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River PHYSIOTHERAPY All Services Index PHYSIOTHERAPY Physiotherapy at Lansdowne (PT) Physiotherapists at Lansdowne Children’s Centre provide assessment and treatment for infants, children and youth up to age 19, with difficulties in muscle strength, joint range of motion, quality of movement, tone and gross motor development. Treatment includes teaching strategies to the family, caregivers and clients to improve function. Physiotherapy also provides support in accessing mobility equipment such as wheelchairs and walkers. What are examples of challenges addressed with physiotherapy? Muscle strength and range Muscle tone (ie. ability to relax a muscle) Quality of movement Gross motor skills (ex. rolling, crawling, walking, waving) Access to mobility equipment Eligibility Start Referral Children living in Brantford, Brant County, Haldimand County, Norfolk County, Six Nations of the Grand River and Mississaugas of the Credit First Nations, are eligible for Community Based Rehab Services (CBRS) from birth through to their 19th birthday. Goals, Skills and Keywords Expectations Lansdowne physiotherapy services may be provided in Brantford (Brant County), in Simcoe (Norfolk County), Caledonia and/or Dunnville (Haldimand County). Once a referral to Community Based (CBRS) Physiotherapy Services has been completed, your child will be placed on an Assessment Waitlist. Our team will contact you to book your appointment when your turn comes. You and your child will meet with a Physiotherapist (PT) at a Lansdowne site, where general information sharing and informal and standardized testing of skills will occur. These tests help to determine your child’s abilities and needs in areas relevant to physiotherapy. Once the assessment is completed your PT will meet with you and your child to review findings, develop goals with you and will determine the best plan of intervention for your child, following our care pathways. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Referral Form, Print Form | | Lansdowne Children's Centre Resource Library Referral Form, Print Form Download the printable PDF referral form. ANYONE can complete a referral to contact SmartStart Hub at Lansdowne Children's Centre for child development. Return your completed form by fax, to 1-519-753-5927 Or, return by email, subject: [Child/Youth name, Referral], to email address referrals@lansdownecc.com Click here to visit the SmartStart Hub intake services page for more information about the referral process, and to access self-screening tools (ie. development milestone checklists) Download printable PDF handout/activity pages Referral Form, Print Form no download available Download Keywords and search terms commonly associated with this resource include: Referral, intake, SmartStart Hub, start service

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Lansdowne Event Calendar Eligibility Open Calendar Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River AUTISM SERVICES, RESPITE All Services Index AUTISM SERVICES, RESPITE Respite Services, Autism Spectrum Diagnosis (ASD) Autism Spectrum Disorder (ASD) Respite is a family support service at Lansdowne Children's Centre that provides temporary caregiver relief from the demands involved in caring for your child/youth with Autism Spectrum Disorder (ASD). Eligibility Start Referral Children/youth birth to 18 years of age with a confirmed Autism Spectrum Disorder (ASD) diagnosis Children/youth living in Brantford and Brant County with their parent or legal guardian. Goals, Skills and Keywords Expectations Families who are eligible for this program will be prioritized for service based on a variety of considerations. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River - Other Region of Ontario FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Centred Guiding Principles Family support principles are belief statements about how supports and resources ought to be made available to parents/families involved in early childhood intervention, parenting support and family resource programs and which specify how staff should interact with and treat families. 1. Children, youth and their families (herein referred to as families) are treated with dignity and respect at all times. 2. Staff are sensitive, knowledgeable and responsive to the unique needs of families, including but not limited to cultural, ethnic and socio-economic diversities. 3. Family choice and decision making are incorporated at all levels of participation in all Lansdowne Children’s Centre programs. 4. Information necessary for families to make informed choices is shared in a sensitive, individualized and objective manner. 5. Service provision is informed by family-identified desires, priorities and preferences. 6. Staff work with families to provide supports, resources and services in a flexible and responsive manner. 7. Informal and formal community supports and resources are considered for achieving family outcomes. 8. Services focus on family strengths, assets and interests as the foundation for building capacities and enhancing family functioning. 9. Staff-family relationships are characterized by partnerships and collaboration based on mutual trust, respect, open communication and problem solving. adapted from: Dunst, C.J. (2004). TrAAAveling the TransCanada Highway: mapping the Adoption, Application and Adherence to Family Support Principles. Perspectives 1(1) , 41-48. Eligibility Download PDF Goals, Skills and Keywords Expectations You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Respite care at Lansdowne Children's Centre provides short-term relief for primary caregivers with care provided in the home or in the community. All Services Index RESPITE SERVICES Respite Care Services at Lansdowne Children's Centre in Brantford Start Referral What is Respite Care? Respite care services at Lansdowne Children's Centre provide short-term relief for primary caregivers with care provided in the home or in the community. To be eligible for respite care services the infant/child/youth must be a registered client with Lansdowne Children's Centre and meet the requirements as set per-program. For more information about respite care please speak with your Lansdowne service provider or contact SmartStart Hub. Respite care programs include: Alternate care ASD respite care In-home respite care Kids Country Inn Special services at home Respite Care Services click on an image to learn more 1 1 ... 1 ... 1 Alternate Care Respite Services, Autism Spectrum Diagnosis (ASD) In-Home Respite Care Special Services at Home Kids Country Inn READY FOR REFERRAL? CLICK HERE You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers