Search Results

Compliments and Concerns, Process and Policy | | Lansdowne Children's Centre Resource Library Compliments and Concerns, Process and Policy Our Compliments and Concerns Process Lansdowne Children’s Centre is committed to providing you quality care and service, based on a family-centred care philosophy. Our Centre’s values are: • Respect • Inclusion • Diversity • Empowerment • Safety While involved with Lansdowne Children’s Centre you have the right to: • receive quality care and service, in a clean and safe environment • be involved in decision making regarding your child • receive information and answers to your questions about our services, your child and your child’s individual service • give or refuse consent to any proposed care and to be advised of the risks and benefits of the service being proposed • be treated with courtesy, dignity and respect • privacy and confidentiality of your health information and record of care • have your language, culture, religion and sexual orientation respected • receive care in an environment free from abuse, exploitation, retaliation • have your have questions and concerns heard without intimidation or fear of reprisal, and to expect the Centre staff to provide a timely response to your concerns • be informed of any unanticipated service reductions and contingency plans related to your child’s service COMPLIMENTS • We welcome any compliments. We encourage you to communicate any compliments with the involved staff member. • If you would like to further recognize a staff member, team, or the Centre, please contact the involved Supervisor. CONCERNS • If you have any concerns, we encourage you to first discuss your concern with the involved staff member. • If you are not fully satisfied, or are uncomfortable discussing this with the staff member, or wish further discussion, please bring your concern to the attention of the staff members’ Supervisor. This may be done in person, by telephone, in writing, or you may also request a meeting with the Supervisor. The Supervisor will acknowledge the complaint within one working day of receiving notification. • If you believe the resolution is not sufficient, you may request the concern be addressed with our Executive Director. This may be done in person, by telephone, in writing, or you may also request a meeting with the Executive Director. The Executive Director will acknowledge the concern within one working day of receiving notification. • The Executive Director may call a meeting of the relevant parties to assist with problem solving. The group will discuss the concern, collect information, if necessary, and explain what they think can be done about the concern. The group may schedule an appointment for you to attendto discuss the concern as appropriate to the situation. There may also be follow up by sending information to you in writing. • The decision of the Executive Director will be final and binding on the Centre and the client/ family. • All concerns that result in a meeting with the Executive Director will be reported to the Professional Advisory Committee at its next regularly scheduled meeting. Download printable PDF handout/activity pages Compliments and Concerns, Process and Policy no download available Download Keywords and search terms commonly associated with this resource include: Compliment, Praise, Thanks, Concern, Complaint, Grievance

Back Job Postings Build your career and help infants, children, youth realize their potential at Lansdowne Children's Centre. 1 2 1 ... 1 2 ... 2 Autism Therapist Salary Range Min $25.49 to 29.99 Permanent Full-Time Learn More Physiotherapist $38.31/hour to $43.53/hour Temporary Full-Time, 18 month contract Learn More Resource Consultant - Autism Services Min $29.39 – Max $34.55, paid per hour Temporary Full-Time Learn More 1 2 1 ... 1 2 ... 2 Event Calendar Service Guide Family Resources Work With Us Our Mission Centre Board Contact Us DONATE

Routines - What they are, and why we use them | EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Routines - What they are, and why we use them This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. Life is full of routines. In this webinar we talk about how to plan a routine with your child , considering their skills and needs as well as your own as a parent or caregiver. We also provide tools and tips for communicating and learning the routine with your child. Download printable PDF handout/activity pages Routines - What they are, and why we use them no download available Download Keywords and search terms commonly associated with this resource include: #Routines #Learning #Outings

Early Years, Behaviour Tips - Video Playlist | EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Early Years, Behaviour Tips - Video Playlist Download printable PDF handout/activity pages Early Years, Behaviour Tips - Video Playlist no download available Download Keywords and search terms commonly associated with this resource include:

Board Member Jason Lickers, Centre Board - Lansdowne Children's Centre. Serving the needs of the children and youth, and their families, who access services and support for communication, developmental and physical needs, at Lansdowne Children's Centre in Brantford, Caledonia, Dunnville and Simcoe. < Back Previous Next Jason Lickers Board Member Jason Lickers joined the board in 2023. Jason is motivated to help children and youth by helping to find the best opportunities for them to thrive.

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. What is ABA (Applied Behaviour Analysis)? Autism Services Brant This online webinar recording is an introduction to Applied Behaviour Analysis (ABA), what that means, the evidence-based practice, it's effectiveness and who can benefit from ABA services. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. Engaing in Play - play skills for parents Autism Services Brant This webinar recording teaches parents about six different types of play, specific components of play, how to schedule in play and how to teach basic play skills. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Anxiety & ASD - Autism Spectrum Disorder | | Lansdowne Children's Centre Resource Library Anxiety & ASD - Autism Spectrum Disorder This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. Dr. Ben Klein, Developmental Paediatrician is joined by Lorraine DeJong, Social Worker, and Susan Battin, BCBA, Autism Services, to talk about Anxiety and Autism. How does Anxiety look different with ASD? What makes it worse? And what can help make it better. Download printable PDF handout/activity pages Anxiety & ASD - Autism Spectrum Disorder no download available Download Keywords and search terms commonly associated with this resource include: #Anxiety #ASD #Emotions

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Advisory Council (FAC) The Family Advisory Council’s role is to advocate for client and family centered care at Lansdowne Children Centre. The F.A.C. will advise and make recommendations in order to promote quality programs and services within the Centre. Engaging families to help improve the quality of service with ongoing communication, collaboration and partnership between families and Lansdowne Children’s Centre. Responsibilities: • Provide valuable input from a family perspective as they relate to LCC programs and services. • Enhance positive staff - client relations • To assist in identifying the needs and priorities of clients/families through team work with the LCC staff • Actively assist to implement change • Assist with the development and access to information, support and educational resources which help our clients/families Eligibility Apply to Join Membership: The Council will consist of a minimum of 6 members including a)Parent/family representatives* b)Family Engagement Coordinator – a LCC staff member *Family representatives will consider diversity in gender, age, diagnosis and geography to enable a broad representation of background and experiences. Recruitment: •Members will be recruited annually via Lansdowne Children’s Centre’s social media channels •Prospective new members will complete an application form •The Family Engagement Coordinator will select candidates upon form completion Qualifications: •Have a general understanding of the broad range of clients and families we serve •Respects differing opinions to be inclusive to the full diversity of family experiences; socio-economic status, language, race, color, religion and identity. •Works collaboratively with staff, clients and families •Maintain a sense of humor, a sense of vision and a positive attitude •Maintain respect for privacy and confidentiality •Available to attend at least 75% of the quarterly meetings via in person and/or zoom •Members will sign a volunteer form, a privacy and confidentiality form and obtain a Vulnerable Persons Check to participate •Immunization: In order to encourage participation of family members across our catchment region of Grand Erie (including Brantford, Counties of Brant, Haldimand and Norfolk, Six Nations of the Grand River, and Mississaugas of the Credit First Nations) the Family Advisory Council (FAC) will meet using a hybrid (in-person & virtual) model. Participants attending in-person must provide record of receiving at least two COVID-19 vaccines.” Virtual attendance will be supported without disclosure of vaccination. Goals, Skills and Keywords Expectations Logistics: •The FAC will meet 4- 6 time a year during September to June •The Family Engagement Coordinator will make agendas, take minutes and provide support during meetings •Communications ( agendas and minutes) will be emailed to members on a regular basis •The groups will communicate primarily through emails between meetings as needed •Lansdowne is committed to supporting member’s ability to attend meetings, providing support as needed to remove barriers to participation. •The term of office for the Family Advisory Council shall be two years with an opportunity to extend membership. Roles: Chair •Call and chair meetings •Develop meeting agenda with Family Engagement Coordinator •Review meeting minutes •Facilitate open communication, discussions and participation during meetings Decision Making: •The group will aim for consensus in decision making whenever possible. Where there is no consensus a majority will be accepted. •All voting members will have a vote •A minimum of 50 per cent of members must be present for a vote to be taken •The Family Engagement Coordinator will not vote unless a tie is needed to broken • Reporting Relationship: : The Family Engagement Coordinator will function as the liaison between the Council and staff. The Family Advisory Council exchanges information with the Centre through the Family Engagement Coordinator as the group’s representative. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Advocacy Workshop - Part 1 - Intro to Advocacy | | Lansdowne Children's Centre Resource Library Advocacy Workshop - Part 1 - Intro to Advocacy Part One opens this video series, a filmed caregiver workshop hosted by guest speakers Sara Pot and Brenda Agnew, parents of children with special needs sharing their experience and expertise to help other families with communication strategies and examples of how to advocate for your child's needs in different settings. Download printable PDF handout/activity pages Advocacy Workshop - Part 1 - Intro to Advocacy no download available Download Keywords and search terms commonly associated with this resource include: Advocacy, Advocate, Help, Support, Inclusive, Accomodate, Assistance

Reinforcement: Building Stronger Behaviours | EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Reinforcement: Building Stronger Behaviours This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. This presentation works to demystify what is reinforcement, and empower caregivers with strategies to use one of the strongest principles in behaviour analysis to support a child's learning and make a positive impact one their day to day life. Download printable PDF handout/activity pages Reinforcement: Building Stronger Behaviours no download available Download Keywords and search terms commonly associated with this resource include: #Behaviour #Reinforcement #GoalSetting

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River INFANT & CHILD SUPPORTS All Services Index INFANT & CHILD SUPPORTS Infant and Child Development Program (ICDP) The Infant & Child Development Program provides family-centered services in the early years of a child’s development, primarily in the home. Developmental Consultants partner with families to enhance the growth and development of children and provide support, information and early intervention services A home-based service for children age birth to school entry. Focuses on the child and family to optimize the child's development potential. Boosts positive parent-child contact with family support. Eligibility Start Referral Children from birth to school entry who have a developmental disability and/ or risk of developmental delay are eligible for a referral. Referrals can be made directly to SmartStart Hub at Lansdowne Children's Centre by parents, physicians or community workers. Goals, Skills and Keywords Expectations Developmental Consultants provide informal and formal assessments, information about child development, assistance to connect with other community services, and support to enhance parenting skills. Service is provided primarily in the home; frequency is based on the child and family’s needs and schedule. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers