Navigating Privacy and Safety: How to Request Access to Your Child's Personal Health Record at Lansdowne Children's Centre

Accessing your child’s personal health record is a crucial step for parents and guardians who want to stay informed about their child’s health and development. At Lansdowne Children's Centre, this process is designed with privacy and safety as top priorities. Understanding how to request access, what to expect, and how your child’s information is protected can help you feel confident and supported.

OPEN REQUEST FORM

Scroll down to learn more about the process, and protection of your privacy.

Lansdowne Children's Centre will review all health record access requests and will make every effort to respond to requests in a timely fashion.

Information and Instructions

Lansdowne Children's Centre will provide access to a client’s personal health record, unless a legal exception applies. We will review all health record access requests and will make every effort to respond to requests in a timely fashion.

Please be advised that consent from all legal guardians listed on a child’s file must be obtained before release of records. If all legal guardians reside at the same address: one (1) form can be completed and signed by both legal guardians. If legal guardians are not at the same address: The request form will need to be completed and submitted by all legal guardians for approval unless a legal exception applies.

For information about our Privacy Plan, please contact us at:

Lansdowne Children's Centre

attn: Privacy Officer

39 Mount Pleasant Street Brantford, ON N3T 1S7

Phone- Main: (519) 753-3153 Fax: (519) 753-5927

Email: info@lansdownecc.com

Why Access to Personal Health Records Matters

Your child’s personal health record contains important information such as medical history, developmental assessments, therapy notes, and immunization records. Having access to this information allows you to:

• Track your child’s progress and health changes over time

• Share accurate information with other healthcare providers or specialists

• Make informed decisions about treatments and care plans

• Advocate effectively for your child’s needs

  
  

Knowing how to request access ensures you can obtain this information when needed without unnecessary delays.

How to Request Access at Lansdowne Children's Centre

Lansdowne Children's Centre has a clear and secure process for parents or guardians to request access to personal health records. Here are the steps you should follow:

1. Complete the Online Request Form

   Fill out the access request form with your details, your child’s information, and specify the records you want to access. This form helps protect your child’s privacy by ensuring only authorized individuals receive the information.

   
   

2. Provide Proof of Guardianship

   You may need to submit documents proving your legal relationship to the child, such as a birth certificate or court order.

   
   

3. Wait for Verification and Processing

   A centre administrator will verify your identity and relationship to the child. This step protects your child’s information from unauthorized access.

   
   

4. Receive the Records Safely

   Once approved, you can receive the records in person, by secure mail, or through a protected online portal, depending on the centre’s options.

Privacy and Safety Measures in Place

Lansdowne Children's Centre follows strict privacy laws and guidelines to protect your child’s health information. Some key safety measures include:

• Secure Storage

Physical and electronic records are stored in locked cabinets and encrypted databases.

• Limited Access

Only authorized staff and approved family members can view personal health records.

• Confidential Communication

Information is shared through secure channels to prevent unauthorized interception.

• Regular Training

Staff receive ongoing training on privacy policies and data protection.

These measures ensure your child’s information remains confidential and secure throughout the process.

Tips for Parents and Guardians

• Keep a copy of any forms or correspondence related to your request.

• Ask questions if you are unsure about any part of the process.

• Use the information you receive to support your child’s care and communicate with healthcare providers.

• Respect the privacy of others when discussing health information.

  
  

By understanding the process and protections in place, you can confidently manage your child’s health records.